{"id":674,"date":"2020-04-07T01:14:24","date_gmt":"2020-04-07T01:14:24","guid":{"rendered":"https:\/\/shop.wildkiwi.co.nz\/?page_id=674"},"modified":"2020-04-10T21:39:34","modified_gmt":"2020-04-10T21:39:34","slug":"how-to-return-an-item","status":"publish","type":"page","link":"https:\/\/shop.wildkiwi.co.nz\/how-to-return-an-item\/","title":{"rendered":"How to Return An Item"},"content":{"rendered":"\n<p>To return products purchased online under our change-of-mind policy<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Return to Store:<\/h4>\n\n\n\n<p>Online purchases may be returned to the \u201cFranz Josef Wildlife Centre \u201cwith the original receipt. *We are unable to process refunds to PayPal.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Return via New Zealand Post<\/h4>\n\n\n\n<h4 class=\"wp-block-heading\">You are responsible for paying and returning the item to us<\/h4>\n\n\n\n<p>Follow these steps to setup the return:<\/p>\n\n\n\n<ol><li>Contact us first\u00a0to set up a return.<\/li><li>Package your item(s) and address it to\u00a0Ecommerce Returns, West Coast<br>Wildlife Centre, Franz Josef 7886<\/li><li>You can track your return using your New Zealand Post article ID at\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/www.nzpost.co.nz\/tools\/tracking\" target=\"_blank\">https:\/\/www.nzpost.co.nz\/tools\/tracking<\/a><\/li><\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">When will I get my refund after I have returned my order?<\/h4>\n\n\n\n<p>Once you have posted your return to us, please allow up to 2 weeks for your refund to be processed in full back to your original payment method.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How many days do I have to return my order?<\/h4>\n\n\n\n<p>For a change-of-mind return, you have within 30 days of receiving your order to lodge a return.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Can I exchange my product?<\/h4>\n\n\n\n<p>If you want to exchange your product under this return policy, please bring your product back to your nearest store or email us at info@woocommerce-982453-3445023.cloudwaysapps.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To return products purchased online under our change-of-mind policy Return to Store: Online purchases may be returned to the \u201cFranz Josef Wildlife Centre \u201cwith the original receipt. *We are unable to process refunds to PayPal. Return via New Zealand Post You are responsible for paying and returning the item to us Follow these steps to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/pages\/674"}],"collection":[{"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/comments?post=674"}],"version-history":[{"count":3,"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/pages\/674\/revisions"}],"predecessor-version":[{"id":1476,"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/pages\/674\/revisions\/1476"}],"wp:attachment":[{"href":"https:\/\/shop.wildkiwi.co.nz\/wp-json\/wp\/v2\/media?parent=674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}